As a platform for purchasing and forwarding Chinese goods, AllCnHaul is committed to providing users with a safe and reliable shopping experience. We respect intellectual property rights, and publishing products that infringe intellectual property rights (such as counterfeit goods) is strictly against AllCnHaul's policies.
1. Definition of counterfeit goods
Counterfeit goods generally refer to products that intentionally imitate genuine products to mislead consumers about their authenticity, such as fakes, copies, or imitations of branded goods. This often includes the use of their brand names, logos, or other intellectual property rights without the consent of the trademark owner.
2. How AllCnHaul prevents the emergence of counterfeit goods
AllCnHaul supports users to search and display products from various e-commerce platforms in China. However, AllCnHaul does not sell any products and only provides shipping and customer service for purchases from these other platforms. Therefore, AllCnHaul cannot restrict the sale of counterfeit goods on these third-party websites, nor can it punish third-party website sellers who publish counterfeit goods. Instead, AllCnHaul will filter out products suspected of selling counterfeit goods on these websites as much as possible, such as by restricting search keywords.
Despite AllCnHaul's efforts, it is possible to encounter products that appear to be counterfeit. In such cases, customers should stop purchasing the product and report it to Customer Service.
The following are examples of products that may infringe intellectual property rights:
> Products that display a brand name or logo without the permission of the intellectual property owner;
> Products whose brand or logo is indistinguishable from the authentic product but has been subtly altered;
> Products that intentionally hide the brand or logo or are visually altered to obscure these marks;
> Products that intentionally misspell well-known brand names;
> Product listings that include brand names or logos even though they are not on the actual product.
If you receive a product that you suspect may be counterfeit, we recommend that you report the product to Customer Service; if you are a rights holder and have concerns about your intellectual property rights, please contact Customer Service. Report email: business@AllCnHaul.com.
3. Disclaimer
(1) Third-party liability
As a purchasing and shipping service platform, AllCnHaul is not responsible for the quality and authenticity of the products provided by third-party merchants, but we will do our best to assist users in communication and resolve possible disputes.
(2) User liability
Users must ensure that the products they purchase comply with the laws and regulations of the country or region where they are located. AllCnHaul does not assume any responsibility for any losses or liabilities caused by the products violating local laws.